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Paper Menu vs. Digital Menu: Which Is Better for Restaurants?

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5 min. read

A person designing menu on the notebook

The evolution of technology has greatly influenced how restaurant businesses shape their strategies. One key area is how menus are perceived. Digital menus are becoming more common, especially among big restaurant chains, but smaller businesses are also adopting this trend, balancing it with ecological and financial considerations. Technology in restaurants is transforming not only how menus are presented but also how they’re advertised and managed.

While some restaurant owners are loyal to traditional printed menus, many newer owners are eager to try something fresh that appeals more to tech-savvy customers and younger crowds. Throughout this article, we’ll explore the pros and cons of each option, giving you all the information you need to make an informed decision.

The paper menu is the most traditional way of showcasing your dishes. It can be used for in-house dining and physical promotion. While everyone knows how the printed menu works, let’s take a closer look at the benefits and drawbacks of sticking with this classic format: 

Advantages of a Printed Menu

  • Familiarity and comfort. Many customers, especially older generations and those less tech-savvy, still prefer paper menus
  • Immediate accessibility and reliability. Spontaneous or walk-in customers can quickly and easily browse the menu without needing to navigate any technology. Besides, power outages or internet failures won’t affect a printed menu — it’s always there, readily accessible to customers.
  • Personalized touch. Printed menus allow for physical creativity that can match the restaurant's ambiance and theme. Whether it's using textured paper, incorporating real elements like flowers, or designing menus to resemble vintage books, the tactile experience adds a unique charm that’s difficult to replicate digitally.

Disadvantages of a Printed Menu

  • Limited flexibility. Printed menus need to be updated manually, which can be a hassle, especially for restaurants that frequently change their menu or offer seasonal items.
  • Printing costs. Regularly updating a menu means frequent reprinting, adding to your expenses over time.
  • Unhygienic. Paper menus can be difficult to sanitize and often wear out quickly, posing a cleanliness challenge — especially in a post-pandemic world.
  • Generating waste. Laminating menus for durability can prevent them from being recycled, contributing to unnecessary waste.

Printed Menu Examples and Ideas

Printed menu examples from different restaurants
Printed menus offer a unique experience that are irreplaceble by digital menus | Sources: TDR Explorer, Eater, TripAdvisor, WDW News Today, Google Maps

Digital menus are rapidly gaining popularity due to their convenience and flexibility. Customers are constantly looking for new ways to explore a restaurant’s offerings before deciding where to dine, and digital menus provide the added benefit of offering more detailed information to help them make a choice.

Advantages of a Digital Menu

  • Instant updates. You can update your menu from anywhere at any time. This makes promotions and seasonal changes easier and faster.
  • Compatibility. Digital menus can sync with online delivery platforms, ensuring consistency for both in-house and takeout customers.
  • Cost-effective. No printing costs mean you save money in the long run, especially for frequent menu updates.
  • Hygienic. Digital menus don’t need physical contact, making them easier to maintain and more hygienic.
  • Visual appeal. High-quality photos and descriptions, with the help of internet translation options, help customers to make their purchase decisions, since they can clearly see what the offer is about.
  • Eco-friendly. Digital menus reduce paper waste, making them a more sustainable option for your business.

Disadvantages of a Digital Menu

  • Lack of tangibility. While digital menus offer interactive features and can be visually engaging, they don’t provide the tangible experience that some customers enjoy with printed menus. The physical touch of a paper menu can create a more personal and traditional dining experience.
  • Initial costs. Investing in kiosks, tablets, or digital boards can be pricey upfront, although it becomes more affordable over time.
  • Tech dependence. A digital menu needs a display screen — a smartphone, a vending kiosk, or a computer. This can prove challenging for elderly customers or those unfamiliar with modern technology.
  • Technical issues. Power outages, internet disruptions, or system failures can make a digital menu temporarily unavailable.

Types of Digital Menus for Restaurants

As digital menus continue to evolve, restaurants have several options to choose from, each offering unique benefits. Here are some popular types of digital menus that can elevate your dining experience:

  • QR codes. Offering quick access to your menu without distractions from other ads.
  • Social media. Posting your menu on social media platforms is a great way to engage potential customers.
  • Self-serve kiosks. These kiosks make the dining experience more convenient and fun by letting customers browse the menu and place their orders all in one easy-to-use interactive display.
  • Digital menu boards. Big, bright, easy to read, and simple to update with a few clicks, making them a great alternative to printed menus.

Digital Menu Examples and Ideas

Digital menu examples from different restaurants
Don't underestimate digital menus! Their eye-catching design will help attract new customers through social media or other restaurant connected platforms! | Source: esteatx.com, comfortkitchenbos.com, brochusfamilytradition.com

The menu is a key part of your restaurant's identity, and choosing the right format should reflect the unique style and needs of your business. Everything from your cuisine and interior design to your target audience can influence your decision.

Whether you're leaning toward a traditional printed menu or exploring digital options, Menufolio is here to help you create the perfect one! With Menufolio, you can easily design a beautiful, print-ready menu or a seamless digital version that you can share via QR code, post on social media, or sync with your digital menu boards.

How can I implement a digital menu in my restaurant?

Start by choosing a digital menu platform that suits your needs — for example, Menufolio allows you to easily design and update your menu. From there, you can integrate it with QR codes, digital displays, or even self-serve kiosks. Once it's set up, you can instantly update items, prices, and specials, and customers can access your menu from their devices or in-house screens. It's a simple way to modernize your restaurant and enhance the dining experience.

Is it possible to integrate digital menus with my existing POS system?

Absolutely! You can easily integrate digital menus with your existing POS system if you have a smart digital menu platform. This streamlines everything for your staff, allowing them to track menu changes, add new dishes or drinks, and manage updates effortlessly.  For your customers, it speeds the ordering and paying process.

Menufolio is also working on POS integration — so stay tuned for exciting new features coming soon!

What is the cost of a printed and digital menu?

With Menufolio, creating both printed and digital menus is completely free. You can easily export your menu file, generate a QR code for digital access, or send it to a local printer for physical copies.

Uploading your menu to social media is free across all platforms, making it a cost-effective way to reach more customers. For digital menu boards, you’ll need a monitor, and the cost will vary depending on the size, model, and quality of the screen.

As for printed menus, the price depends on the design and the number of copies. A standard menu card typically costs around $1 per card for a batch of 25, but any custom design elements or decorative touches will be priced individually. 

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